Outdoorsy support and legal
Privacy Policy
Last updated: June 17, 2026
1. Who we are
Outdoorsy is a beta city discovery and activity platform that helps people discover local events, places, dining previews, private-event microsites, and city plans. For privacy or support questions, contact hello@outdoorsyhq.com.
2. What information we collect
We may collect account information, profile details you choose to provide, event activity such as saved events, free RSVPs and cancellations, review eligibility history, private-event invitation or guest records, organizer and provider onboarding details, support messages, beta feedback, and app/device reliability data.
3. Booking, RSVP, and private-event data
When you save an event, RSVP, cancel, submit an eligible review, or join a private event through an invitation, we may store the minimum account, event, status, and audit details needed to operate that workflow and protect users from abuse or duplicate actions.
4. Current beta limitations
We do not currently process paid bookings, payments, refunds, payouts, restaurant reservations or ordering, accommodation bookings, unrestricted direct messaging, QR ordering, or AI itinerary guarantees in the public beta.
5. Messaging, moderation, and safety data
Outdoorsy may process controlled messaging content, moderation reports, provider verification records, and related audit evidence to investigate abuse, protect users, comply with legal obligations, and keep beta community spaces scoped and safe. We do not activate unrestricted direct messaging or public social feeds in this beta.
6. Provider and organizer information
If you act as an organizer or provider, we may collect onboarding, agreement-readiness, moderation, supply, and operational contact data to review listings, manage trust and safety workflows, and coordinate content quality. Provider agreement approval remains legally gated and may be blocked even if operational data is complete.
7. How we use information
We use information to create and manage accounts, show relevant city content, manage free RSVPs and saves, support organizers and providers, review reports, moderate unsafe or misleading content, respond to support and account deletion requests, improve reliability, and comply with legal, safety, and audit obligations.
8. Analytics, logs, and error tracking
Outdoorsy may use privacy-preserving analytics, logs, and future error-tracking tools to understand product reliability, launch readiness, moderation backlog, and operator workflows. These systems should avoid collecting raw message bodies, private notes, payment card data, service-role credentials, or precise live-location history.
9. Sharing information
We may share information with hosting or infrastructure providers, admins and moderators where needed for support and safety, organizers only to the extent needed to manage their events, and legal or regulatory authorities where required by law. We do not sell personal information.
10. Retention, deletion, and legal holds
We keep personal information only as long as reasonably needed for beta operations, legal obligations, safety, dispute resolution, moderation, audit logs, and legitimate business records. Some data linked to reviews, reports, private events, organizer activity, or provider operations may be retained longer where necessary for safety or legal reasons.
11. Access, correction, and deletion requests
You may request access to, correction of, or deletion of your personal information by contacting support. We may need to verify your identity. Account deletion requests should follow the process described on the Account Deletion page.
12. Security and data breaches
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. If a data breach occurs and is likely to result in serious harm, we will take steps required by applicable law, which may include notifying affected individuals and relevant regulators.
13. Cross-border processing, regional compliance, children, and updates
Some service providers may process or store data outside your country. Outdoorsy is not intended for children under the applicable age without appropriate consent. Launch into India, Australia, and any future EU-facing market may require additional notices, retention controls, and legal review. We may update this policy as the app develops and will post updated versions with a new last updated date.